The date of the last update is October 2nd, 2018

These terms and conditions govern our relationship with and with the mobile application Hello Demo (‘the platform’), operated by Hello HD SL (‘we’ or ‘us’).

Please, read carefully the following terms and conditions before using our website and our mobile application Hello Demo (‘the platform’)

Your access to the platform and use of it is conditioned by your acceptance and compliance with the following terms. These terms are applicable to all visitors, users and anyone who accesses or uses the platform.

When you access or uses the platform, you are legally obligated to compliance with these terms. If you do not agree with any of its parts, we advise you not to access the platform.



If you wish to purchase any product or service through the platform (‘purchase’), you may be asked to provide certain information relevant for the acquisition of your purchase, which may include your credit card number and date of issue, your billing address, and your shipping address.

This action will representing and warranting that: (I) you have legal permission to use a credit card or credit cards or other payment methods at the time of purchase, and (II) that the information provided to us is true, correct and complete.

By providing us with this information, you agreed to cede us the right to transmit it to third parties for any purpose related to the purpose of the purchases but under no circumstances for reasons beyond the activities of the platform.

In addition, we reserve the right to refuse or cancel your order at any time for various reasons, including, but not limited to, the availability of a product or service, the existence of errors in the description or price of that product or service, or the existence of an error in your order.

We also reserve the right to refuse or cancel your order at any time if we suspect any fraud or an illegal or unauthorized transaction.

Availability, errors or inaccuracies

Our products and services offerings available on the platform are constantly updated. The products or services available on our service may be incorrectly priced, inaccurately described or unavailable; sometimes may happen delays in updating the information on the platform and our advertising on other websites.

We cannot guarantee the accuracy of any information, including prices, product images, specifications, availability and services. We reserve the right to modify or update such information, or correct errors, inaccuracies or omissions, at any time without notice.



Some parts of the platform are billed through subscriptions (‘subscription’). In some cases, you will be billed in advance on a recurring and periodic basis (‘billing cycle’). The billing cycle may be monthly or annual, depending on the type of subscription you selected when you subscribed.

At the end of each billing cycle your subscription will be automatically renewed under the same conditions unless cancelled or Hello HD SL cancels it. You can cancel your subscription either through your online account management page or by contacting Hello HD SL’s customer service.

In order to process the payment of your subscription, the use of a valid payment method is required, including payment by credit card and Paypal. You must provide correct and complete billing information to Hello HD SL, such as your full name, address, State, postal code, telephone number and valid payment details. By providing this payment information, you are automatically authorizing Hello HD SL to bill you for all subscription fees incurred through your account through these payment methods.

If the automatic billing does not occur for any reason, Hello HD SL will issue an electronic invoice in which it will indicate that you must carry out this procedure manually within certain periods and in which the payment corresponding to that Billing Cycle will be specified.


Trial period

Hello HD SL may, at its discretion, offer a subscription that includes a free trial for a limited period of time (‘free trial’).

In addition, you may be asked to provide your billing information in order to register for the free trial.

If you give your billing information when you register for the free trial, HELLO HD SL will not charge you until your free trial has expired. On the last day of the trial period, and unless you have cancelled your subscription, you will automatically be billed the subscription fee for the type of subscription you have selected.

Hello HD SL reserves the right to (I) modify the terms and conditions of the free trial offer, or (II) to cancel such offer at any time without notice.


Prince Changes

Hello HD SL may, at its discretion and at any time, modify the Subscription fees. Of course, any change in subscription fees will take effect at the end of the current billing cycle.

Hello HD SL shall be given sufficient notice of any changes in subscription fees to give you the opportunity to terminate your Subscription prior to such changes.

If you continue using the platform following the entry into force of the amended subscription fee that will implies implicit acceptance of the payment of that amount.



Subscription fees are non-refundable, unless otherwise required by law.



Our service allows you to publish, link, store, share and, in any case, make available certain information, audio, text, graphic material or other material (‘Content’). You are responsible for the content you publish on the platform including its legibility, reliability and ownership.

By publishing content on the Platform, you are allowing us to use, modify, use and publicly display, as well as reproduce and distribute it on and through the Platform. You will retain all rights in and to the content that you submit, post or display on and by the platform, and are responsible for protecting those rights.

You assure that: (I) the content is yours (owned by you) or that you have the right to use it, that you grant us your rights and your authorization in the manner stipulated in these terms and that (II) the publication of your content on the platform does not infringe the right to privacy, advertising or authorship, contractual rights or any other rights of others


License agreement

By uploading or publishing your content on the platform, you initiate an authorized process to encode all audio content. At the same time, Hello HD SL will indicate to store your content on our servers, from where you can control and authorize its use, modes of reproduction transmission, distribution, public exhibition, public execution, making available and other forms of communication to the public of your content on the platform and other places using the services.

The removal of audio content from your account will result in automatic removal of relevant files from the platform’s systems and servers. However, you hereby acknowledge and accept that once your content is distributed to a linked service, Hello HD SL is not obliged to ensure the removal of your content from any server or system operated by operators of a linked service, nor require any user of the platform or linked servers to remove any element from your content.

Any content other than your content is the property of the corresponding Uploader, and is or may be protected by copyright or trademark or other intellectual property rights or otherwise. This type of content may not be downloaded, reproduced, distributed, transmitted, re-uploaded, displayed, sold, licensed, made available to the public or otherwise publicly communicated or exploited for any purpose other than occasionally through the platform tools and within the parameters set by the Uploaders on the platform or with the express written consent of the Uploader. In the event that you republish another user’s content, or include another user’s content in a list or broadcast, you acquire no rights to such content. Except for to the rights expressly granted in this section, all rights about the content are reserved to the relevant Uploader.



When you create a user account with us, you should give us precise information, complete and up to date at all times. Otherwise, you would be infringing these terms, which could lead to the immediate closure of your account on our platform.

You are responsible for safeguarding your password to access the platform and any activities or actions that require it, regardless of whether the password corresponds to our platform or to a service provided by third parties.

Through these terms you agree not to disclose your password to third parties. If there is any breach of site security or unauthorized use of your account, you shall notify us immediately.

It is forbidden to use a display name containing the name of another person or entity not legally available; the use of a name or registered trademark which is subject to rights over which the user has no authorization; or the use of offensive, vulgar or obscene names.

In the case of changing the email associated with your account, take into consideration that it cannot be reused in the platform during the 3 months following that change.


Display Name

It is our responsibility to protect artists and labels alike from fraud or plagiarism and given the importance it takes on our platform, there can only be one user name.

We strongly recommend to use the name you actively use as an artist or seal. In case at the time of choosing the name and this one is being used by another user, you have the option of communicating it to us in the tab of welcome and we will open an investigation to determine which user has the right to use it.

Note that if you choose an artistic name and someone claims it as their own, you may have to provide us certain documentation which certify that you use that name as your authentic artistic name.

If both users demonstrate that both are legitimize of using the artistic name, that artist or seal with greater public recognition will have the right to use it and the other may add a differentiating feature such as country, style or type of artist after the name. Some examples as they follow:

John Smith Band

John Smith DJ

John Smith US

John Smith IT

John Smith UK


Intellectual Property

The service and its original contents (excluding the content provided by the users), characteristics and functionalities are and will continue to be the exclusive property of Hello HD SL and the licensee. The service is protected by intellectual property rights, trademarks and other regulations, both in Spain and foreign countries. Our registered trademarks and distinctive signs shall not be used in other products or services without first obtaining the express written permission of Hello HD SL.


Links to other web pages

Our service may contain links to websites or services of third parties that are not controlled or owned by Hello HD SL.

Hello HD SL. does not assume any responsibility or any type of control over the content, privacy policies or practices of any website or service dependent on third parties. Through these terms, you are accepting and acknowledging that Hello HD SL should not be held responsible, either directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use or reliance placed on such content, goods or services available through those websites or services.

We strongly recommend to read the terms and conditions and the privacy policies of any service or website that you visit.



We may decide to close or suspend your account immediately and for any reason (including breach of these terms) without prior notice and without liability of any kind.

After closing, your right to access the platform will be immediately suspended. If you wish to close your account, you can do so from the Settings section of the platform.


Limitation of liability

Neither Hello HD SL, nor its directors, employees, partners, agents, distributors or affiliates will be responsible under any circumstances, for any indirect, accidental, special, causal or punitive damage, among which is the loss of profits, information, utility, benevolence and other intangible losses that have occurred because of (I) that have occurred because of their access, use or inability to access or use the platform, (II) any behavior or content provided by a third party to the service; (III) any content obtained from the platform; and (IV) unauthorized access, use or modification of its broadcasts or content, even if supported by a warranty, contract, tort (including negligence) or any other legal theory, and whether or not they have been informed of the possibility of such damage occurring, even if it is shown that the remedies provided here beforehand have not achieved their primary objective.



Your use of the platform is at your own risk. The service is provided as it is and without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, warranties for a particular purpose, non-infringement or course of performance.

Hello HD SL its subsidiaries and affiliates do not ensure that (a) the platform will operate in an uninterrupted and secure manner, or that it will be available at any time and from any location; (b) its errors or defects will be corrected; (c) the platform will be free of viruses or other harmful components; or (d) the results of using the platform will live up to your expectations.


Applicable law

These Terms shall be governed by and interpreted under the law of Spain, without regard to its conflict of law provisions.

Our failure to enforce any right or provision contained in these terms shall not be deemed a waiver of such rights. If any provision of these terms is become invalid or unenforceable by a court, the remaining provisions of these terms shall continue in full force and effect. These terms constitute the entire agreement in relation to the platform we offer, and therefore supersede any prior agreement in relation to the platform.


Infringement reporting

If you discover any content that you believe infringes your trademark rights, please notify us by email at For all others, if you discover content that infringes or violates any other of your rights, or that you consider to be defamatory, pornographic, obscene, racist or otherwise capable of causing widespread damage, or the possibility of identity theft, abuse, spam or in any way violates these terms and conditions of use, our Community Rules or applicable law, please inform



We reserve the right to modify or change these terms at any time and in our sole discretion. if material review occurs, we will make a reasonable effort to give at least 30 days’ notice prior to the entry into force of the new terms. We will determine what constitutes a material modification in our sole discretion.

By continuing to access or use our service after those changes take effect, you are agreeing to be bound to these revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the platform.

Please contact us

If you have any further questions about these terms, please contact us at